How to Get Support

Please use the Customer Support Form for:

Order questions
Shipping issues
Product concerns
Returns or refunds
Wholesale or Collaboration inquiries

Once submitted, you’ll receive a confirmation email letting you know your request was received.

Response time:

We respond within 1–3 business days, Monday–Friday.

Orders & Shipping

  • Please include your order number if your message is related to an order.
  • Shipping times may vary during holidays, launches, or restocks.
  • If your order arrives damaged, please include a photo so we can help quickly.

Returns & Refunds

Due to the nature of our products:

  • Opened or used items are not eligible for return.
  • If there is an issue with your order, please contact us within 7 days of delivery and we’ll make it right.

A Note From Us

Mia Joyce Co. was created to make self-care feel simple, accessible, and realistic, especially in the thick of motherhood. Thank you for your patience, kindness, and for supporting a small business. It truly means more than you know 💜

Customer Support Form