How to Get Support
Please use the Customer Support Form for:
Order questions
Shipping issues
Product concerns
Returns or refunds
Wholesale or Collaboration inquiries
Once submitted, you’ll receive a confirmation email letting you know your request was received.
Response time:
We respond within 1–3 business days, Monday–Friday.
Orders & Shipping
- Please include your order number if your message is related to an order.
- Shipping times may vary during holidays, launches, or restocks.
- If your order arrives damaged, please include a photo so we can help quickly.
Returns & Refunds
Due to the nature of our products:
- Opened or used items are not eligible for return.
- If there is an issue with your order, please contact us within 7 days of delivery and we’ll make it right.
A Note From Us
Mia Joyce Co. was created to make self-care feel simple, accessible, and realistic, especially in the thick of motherhood. Thank you for your patience, kindness, and for supporting a small business. It truly means more than you know 💜